How To Get Equipment Repaired On-Site with Atlas

While most customers are able to send borescope equipment in for repair, some instances require on-site repair service. Read how one company saved valuable time and money, and avoided the need to follow restrictive procedures required to ship their equipment in for repair.

Recently a company with a fairly large inventory of videoscopes for use in the nuclear industry required repairs on their equipment. Included in their inventory were light sources, camera control units and monitors which had experienced limited exposure to radiation. This exposure prohibited the units from being “free released” as they showed levels of radiation that did not allow release into a public environment without further control. Since costly and time intensive procedures to remove the contamination were necessary, the company’s other options were either to purchase new equipment or have an on-site repair. After speaking to an Atlas technician, the choice was obvious and an on-site repair was chosen.

A two-phase approach was used to trouble shoot and repair the equipment. Phase I involved an Atlas technician evaluating the condition of each component and determining the required repairs. During Phase II, the technician returned to the company’s facility to install the new parts and test the equipment.

The cost and time saving realized by this choice were considerable. The on-site repair was 80% less costly than purchasing replacement equipment. It seemed unlikely that the effort costs and time required to attempt to get the equipment to the point where it could be free released for an off-site repair would not have succeeded. The on-site repair was the correct solution.

On-site repairs are a viable option for many borescope repair applications. Call Atlas Inspection Technologies and our Repair Service Specialists will suggest an equipment repair solution.

How to Avoid Costly Inspection Equipment Repairs

Save thousands of dollars and expensive down time by following these four simple steps:

• Identify problems as they occur; resolve them before they become serious.
• If multiple users share common equipment, develop a strict check in/check out procedure so that damage to equipment can be traced to the responsible party.
• Where possible, permanently assign equipment to individual users.
• Hold annual or semi-annual training courses in the use and care of all Remote Visual Inspection Equipment.
• For more ideas and course content, please contact us for suggestions and development assistance.

Finally, if you have methods that have worked for you to help minimize your equipment down time and costs please let us know!