Testimonials – Don’t Just Take Our Word for It … Take Theirs!

Comments From Atlas Inspection Customers

Actions may speak louder than words, but customer testimonials can speak loudest of all – especially when they can help you to understand how others have evaluated their customer service experience with Atlas. We’ll let our clients do the talking for us, and if you’d like to comment about working with Atlas inspection we hope you will drop us a line.

"Just a small note to thank you for the exquisite work your company preformed on/or about April 24th. To work at 5 minutes to 5 on a Friday, and get the scope shipped to arrive in Tampa the following Monday was a life saver. With the Cruise lines time is a tremendously important they do not have the luxury to waste with so many jobs to accomplish in a short period every second counts. The work was completed in a timely manor and returned. I am going to tell the engineers I know about your company and the unique and flawless job you accomplished which is unique in itself. Thank you again for making my heart rate return to normal."
–RO., FL, Cruise Line Inspections, Videoscope rental

"The Sprinter and Ibak Panoramo pipeline inspection equipment we purchased from you are helping our city save time and money in repair costs. Thank you for the assistance in helping us find the right equipment for our needs. I would add saying your staff was very helpful to my operators in the training of the camera unit."
–B.S., Canada, Municipality, Pipeline Inspection, Equipment Sales

"We checked them (repaired Olympus videoscopes) out immediately and they look great and, you’re right, the turn-around time was outstanding. The bill from Olympus for the two repairs would have been close to $20K and the repair time would have been not weeks, but months. We have had an ILV-C1, light source/CCU combo unit, in Olympus repair for 2 months to repair the BNC Out on the back of the unit. I approved the repair exactly two months ago tomorrow, and they are still waiting for parts."

–J.M., PA, Equipment Rentals, Videoscope Repair

"Thank you for supplying the videoscope rental. It worked very well and the customer was impressed."
–A.F,. FL, Marine Industry, Videoscope Rental

"We have been promoting and selling Atlas IR Windows for about 4 years now as we have reached numerous customers and industries ranging from utilities companies to steel production in countries where the environmental conditions are severe and extreme. The level of satisfaction of customers and the benefits they have come to realize, including significant savings in their daily operations, is phenomenally high."
–R.S., FL, Thermography, IR Windows Sale

"Just wanted to send a quick note of Thanks. Your attitude is a refreshing change when compared to other Salesmen I have been dealing with lately. You attention to detail, ease of contact, and flexibility are qualities that make you outstanding. I just wanted you to know, we at…greatly appreciate(s) your effort in getting our camera repaired."
–P.M., Canada, Chemical Manufacturer, Pipe Camera Repair

"Your videoscope applications assistance and rentals department found us the right scope and had it shipped out the same day. It was exactly what we needed. Thanks."
–W.B., Worldwide, Defense Contractor, Videoscope Rental

"As you are aware, we here in the QA department … were up against it recently with the need for repair of two of our diagnostic tools–tools we rely on in the performance of our daily tasks.  Though there were challenges to getting these boroscopes to you folks at Atlas, once there, the level of service was exemplary, in our estimation.  We would like to thank you and the team at Atlas for your diligence, service, and timely responses".

–C.M., Canada, Major Oil Refinery, Pipe Camera Repairs

"Thank you for the great customer service in helping me figure out how to do get my scope to do some things that were not clear in the equipment manual. I am confident I can do everything I need to now."
–R.T., OR, Natural Gas Provider, Customer Service

"As it turned out, we were able to do two inspections today; back to back. Both customers were extremely impressed with the DVD recording capabilities. We cannot put a value on the credibility we gained with both of them."
–A.S., CA, Water Treatment Services, Videoscope Rental

"Thank you for your excellent service, I will let everyone in our division know about your services!"
– J.H., Canada Electrical Contractor, IR Windows Sale

"Thanks for the repair. I would most probably have scrapped the unit otherwise. I will certainly let you know the next time we require a repair on one of our units."
–P.S., UK, Energy Provider, Videoscope Repair

"Received the bore scope back, it works better then new.  Thank you for the great repair work."

–S.M., PA, Auto Dealership, Borescope Repair

"Received the SeeSnake yesterday.  The repair looks great and the picture quality is outstanding. …Thanks for the repair and no unexpected fees above the quote.  I will recommend your service to anyone that inquires about snake repairs".

–L.Y., OH, Construction Company, SeeSnake Pipe Camera Repair

"Thanks a lot for your outstanding customer service and all the support provided."

–R.H., Worldwide, Aerospace Parts Manufacturer, Videoscope Rental